SOVARA SIGNATURE SERVICE

Furniture Assembly, Placement and Packaging Removal

Add our White Glove upgrade to an eligible Melbourne delivery and let our team assemble your furniture, position it in your chosen room and remove the delivery packaging.

Available for selected furniture and eligible Melbourne Metropolitan addresses.

Less Heavy Lifting Our team handles the eligible furniture setup.
Correct Assembly Furniture is assembled according to its supplied components.
Room Placement Eligible pieces are positioned in the agreed room.
Packaging Removed Packaging from the serviced furniture is taken away.

DELIVERY DAY, MADE EASIER

Relax. We’ll Handle the Setup.

Large furniture can be difficult to unpack, assemble and position. Sovara Signature Service adds practical assistance to your delivery so you can enjoy your new furniture sooner.

The service must be arranged before delivery and is subject to product eligibility, address, access conditions and team availability.

WHAT IS INCLUDED?

Your Signature Service Upgrade

The combined service includes assembly, agreed room placement and removal of packaging supplied with the serviced furniture.

01

Furniture Assembly

Eligible furniture components are unpacked and assembled using the supplied fittings and standard assembly method.

02

Room Placement

Serviced pieces are positioned in the agreed room, provided the delivery path and final placement area are clear and accessible.

03

Packaging Removal

Cardboard, plastic wrap and protective packaging from the serviced furniture are collected and removed after setup.

CLEAR PRICING

Signature Service Pricing

The advertised package below applies to one eligible 3+2+1 sofa set. Additional furniture is assessed and quoted separately.

3+2+1 Sofa Assembly and Placement For one eligible complete sofa set
$100
Packaging Removal Packaging from the serviced sofa set
$50
Complete Signature Service Assembly, placement and packaging removal
$150
Delivery charges are separate.

Standard delivery fees, difficult-access charges and any other applicable service costs are not included in the $150 upgrade.

HOW IT WORKS

Arrange the Service Before Delivery

01

Choose Your Furniture

Purchase an eligible Sovara Living product online or in the showroom.

02

Request Signature Service

Contact our team before delivery to check product and address eligibility.

03

Confirm Access Details

Tell us about stairs, lifts, parking, narrow entrances and carrying distances.

04

Prepare the Room

Clear the delivery path and final furniture location before arrival.

05

Delivery and Setup

Our team delivers, assembles and positions the eligible furniture.

06

Packaging Collection

Packaging from the serviced furniture is collected before departure.

SERVICE ELIGIBILITY

Available for Selected Melbourne Deliveries

Signature Service is currently available for selected furniture and eligible Melbourne Metropolitan delivery addresses.

Availability depends on the furniture, delivery schedule, property access, parking conditions and the service team assigned to the order.

Selected Sovara Living furniture

Eligible Melbourne Metropolitan addresses

Clear and safe delivery access

Service arranged before delivery

An adult available to approve placement

BEFORE DELIVERY

Prepare Your Home for Setup

Accurate access information helps us assess eligibility and reduces the risk of delays on delivery day.

Clear the Delivery Path

Remove fragile objects, rugs, furniture and other obstructions from entrances, hallways and the final room.

Measure All Access Points

Confirm the furniture will fit through doors, hallways, staircases, lifts and corners before delivery.

Disclose Stairs and Lifts

Tell us in advance about stairs, lift dimensions, booking rules and building access requirements.

Arrange Parking Access

Provide suitable legal parking or loading access as close as reasonably possible to the property.

Protect Children and Pets

Keep children, pets and other household members away from the active delivery and assembly area.

Approve the Final Position

An authorised adult should be present to confirm the room and furniture placement before the team leaves.

SERVICE LIMITS

What Is Not Included?

Signature Service is intended for the standard assembly and placement of eligible Sovara Living furniture.

Removal or disposal of existing furniture

Household rubbish unrelated to the delivered order

Wall mounting, drilling or fixing furniture to walls

Electrical, plumbing or building work

Moving other household furniture to prepare the room

Repeated repositioning after placement is approved

Assembly of products not supplied by Sovara Living

Work that cannot be completed safely or without property damage

SIGNATURE SERVICE FAQ

Frequently Asked Questions

What does the $150 Signature Service include?

For one eligible 3+2+1 sofa set, it includes standard assembly, placement in the agreed room and removal of packaging supplied with the serviced set.

Is the delivery fee included in the $150 price?

No. Delivery charges are separate. Any difficult-access or other applicable service charges may also be additional.

Can I add Signature Service after placing my order?

Contact us as early as possible. The service must be confirmed before delivery and is subject to team and schedule availability.

Is the service available for every product?

No. Eligibility depends on the product, required assembly, delivery address and access conditions. Contact our team for confirmation.

Can you assemble dining tables, beds or TV units?

Selected additional furniture may be eligible, but the $150 package shown on this page applies to one eligible 3+2+1 sofa set. Other products require a separate quote.

Will you remove my old sofa or furniture?

No. Existing furniture and unrelated household rubbish are not included in the packaging-removal service.

What packaging will be removed?

We remove the cardboard, plastic wrap, protective foam and similar packaging supplied with the furniture covered by the service.

What happens if the furniture does not fit?

Customers are responsible for checking the full delivery path before delivery. Setup may not proceed if access is unsafe or the product cannot fit without a risk of damage.

Do I need to be home during the service?

An authorised adult must be present to provide access, confirm the final room and approve furniture placement.

ADD SIGNATURE SERVICE

Make Your Furniture Delivery Easier

Contact our Melbourne team before delivery to confirm product, postcode and access eligibility.

info@sovaraliving.com.au · Melbourne Metropolitan availability only