Furniture questions,
answered clearly.

Sovara Living is at Unit 168, 150 Palmers Road, Truganina VIC 3029, the last unit on the corner. Get directions →

The showroom is open every day from 10 am to 7 pm. Public holiday hours may vary, so call before travelling on a public holiday.

No appointment is required during normal opening hours. Contact us before travelling if you want to view a specific product, colour or configuration.

No. We display selected sofas, dining furniture, tables, TV units, accent chairs and décor. Display stock changes, so message us before visiting for a particular item.

Yes. You can purchase available furniture in-store and discuss delivery, assembly and payment options with our team.

Available measurements appear on each product page. Colours and textures can vary with photography, lighting and screen settings, so visit the showroom where possible if the exact finish is important.

It depends on the product. Some collections are sold as full sets, while selected pieces may be available separately. Check the product page or contact our team.

Ready stock is currently available in inventory, subject to confirmation. A preorder reserves a product before stock arrives. Estimated arrival dates can change because of production, shipping, customs or transport delays.

Selected furniture may be reserved with an approved deposit or full payment. Stock is not reserved through an unpaid message, quote or verbal request.

An order confirmation is normally sent to the email used at checkout after a successful purchase. Check your spam folder or contact us if you cannot find it.

Contact us immediately. Eligibility depends on the order status, product type and applicable terms. Changes may not be possible after an item has been allocated, ordered, prepared or dispatched.

Available methods include Visa, Mastercard, American Express, PayPal, Shop Pay, Afterpay and Zip. Options may differ between online and showroom purchases.

Afterpay and Zip may be available for eligible purchases. Approval, spending limits and repayment terms are controlled by the payment provider.

A deposit may be accepted for selected showroom purchases, incoming stock or preorders. The amount, balance due date and applicable conditions will be confirmed before payment.

Delivery is available across Melbourne and can be arranged for many locations throughout Australia. Cost and availability depend on the product, quantity, destination, building access and service required.

Timing depends on whether the product is ready stock, incoming stock or a preorder. Preorder dates are estimates and may change because of production, shipping, customs or local transport.

Delivery arrangements are normally confirmed using the contact details on your order. Ensure your phone number is correct and someone is available to receive the furniture.

Assembly may be available for selected products and Melbourne delivery areas for an additional charge. Tell us about stairs, lifts, narrow hallways, loading restrictions, parking and long carrying distances before delivery.

Inspect the furniture and packaging as soon as reasonably possible. Confirm that the item is correct and report visible damage promptly with your order number and clear photos or videos.

Sovara Living provides a 12-month product warranty, subject to the product type, warranty conditions and exclusions. Keep your receipt or order confirmation for assessment.

The warranty generally applies to eligible manufacturing defects during normal household use. Normal wear, accidental damage, misuse, commercial use, poor maintenance, incorrect assembly and unauthorised repairs may not be covered.

Email info@sovaraliving.com.au with your name, order number or proof of purchase, a description of the issue, a full-product photo and clear photos or videos of the problem.

Eligibility depends on the product, condition, order status and current refund policy. Do not return furniture before receiving instructions. Read the refund policy →

Follow the instructions for the actual material. Protect furniture from unsuitable moisture, heat and prolonged direct sunlight, clean spills promptly and avoid harsh or abrasive products. Read the care guide →