- Blot spills promptly
- Use coasters and placemats
- Vacuum upholstery gently
- Lift furniture when moving it
Furniture care
Care for your furniture with confidence.
Practical guidance for common furniture materials. Always follow the product-specific instructions supplied with your item.
If the material or finish is unclear, contact us before applying a cleaner, conditioner or repair product.
Test before cleaning
Confirm that the product suits the exact material and finish, then test it on a small concealed area. Stop if discolouration or surface change appears.
Material guide
Choose the care instructions for your furniture
Use gentle methods first and avoid excess moisture, heat, harsh chemicals and abrasive tools.
01General furniture care
- Limit prolonged direct sunlight and keep furniture away from strong heat, damp areas and air-conditioning vents.
- Lift furniture when moving it. Do not lift by arms, cushions, doors or decorative parts.
- Check accessible screws and fittings periodically, tightening gently without overtightening.
02Fabric upholstery
- Vacuum with low suction and a clean soft-brush attachment.
- Blot spills promptly with a clean white cloth. Do not rub, scrub or oversaturate.
- Rotate and reshape removable cushions where suitable. Use a qualified upholstery cleaner for persistent marks.
03Timber and veneer
- Dust with a soft dry cloth and wipe spills promptly.
- Use coasters, placemats and protective pads under hot, wet or sharp objects.
- Avoid abrasive cleaners, solvents and excess water. Natural colour and grain variation may occur.
04Marble and natural stone
- Blot spills immediately, especially acidic liquids such as citrus, wine and vinegar.
- Use coasters and placemats. Clean only with products suitable for the specific stone.
- Do not assume the surface is sealed or stain-proof; confirm before applying a sealer.
05Leather
- Dust with a soft dry cloth and blot spills without rubbing.
- Use only a cleaner or conditioner suitable for the identified leather type, after testing.
- Avoid household polish, wet wipes, oils, direct heat and prolonged sunlight.
06Glass, metal and plated finishes
- Use a soft microfibre cloth and a cleaner suitable for the surface.
- Apply cleaner to the cloth where possible so it does not reach adjacent finishes or joints.
- Dry metal surfaces promptly and avoid abrasive pads, powders and harsh chemicals.
07Recliners and moving mechanisms
- Keep the movement path clear and do not sit on footrests, arms or moving components.
- Keep cables away from pinch points and unplug powered furniture before basic inspection.
- Do not dismantle electrical or mechanical components. Use a qualified technician for faults or repairs.
Quick reference
Simple habits that help
- Harsh chemicals and bleach
- Abrasive pads and powders
- Excess moisture or heat
- Unqualified mechanism repairs
Need product-specific advice?
Ask before applying an unfamiliar product
Send us the product name and a clear photo of the material or issue so our team can review the available information.
